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How Billing Works: Monthly Billing Dates and the First Billing Cycle
Can I take my number to a new carrier? (porting, port-outs, number transfers)
Will I have to sign a contract for monthly service?
Managing your Account PIN
Dialer: Replace Missing Icon
Toca Kitchen 2
Samsung Weather (Widget)
Dialer: Set Proper Permissions
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Voicemail - Setup and other information
Can't Make Calls, No SIM Card Error
How to find the Dial Pad
Can I use my Troomi phone internationally?
Why did my child get a voicemail from an unapproved contact number?
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How do I add contacts on the Troomi phone?
Can I add email addresses as contacts?
Can I add emergency contacts to the Troomi phone?
How to pull contacts from Parent Portal down to the phone
Onboarding - See here for help
Can I pick my child's phone number? Will the phone number be a local number? Our area code?
Can I port an existing phone number to Troomi?
How difficult is a Troomi phone to set up and manage?
Does this phone require a SIM card?
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Can you bring your own device to Troomi?
Customer Referral Program, Promotions, Discounts
Does Troomi offer Expedited Shipping?
What’s the difference between the two Troomi phones available? Why the price difference?
How does Troomi compare to other phones?
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Phone and Parent Portal Settings
Adding A Second Parent to the Parent Portal
Addressing Common Cellular Network Issues
All about GPS on Troomi Devices
Android App Drawer
Do Troomi Phones Use Mobile Data?
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Messages: Not Getting Texts from iPhone Users
Commonly Asked Texting Questions
All About Text Messaging
Refunds and 30 Day Return Policy
How long will my phone last? Is there an extended warranty option?
What is the process for getting a phone repaired or replaced? How long does it take?
Help Desk Software