Contacts
With Troomi, contacts are controlled in the Parent Portal. By default, our phones have the numerical dialer pad disabled, limiting all incoming and outgoing...
Fri, 9 Oct, 2026 at 5:35 PM
Your first option is to add contacts through the Parent Portal. There is no contact app on the phone itself, but you can open up the dialer as if you're...
Tue, 23 Aug, 2022 at 6:30 PM
Only phone numbers can be added as contacts. Unfortunately, emails are an easy way unwanted people can contact our kids, so we are still researching a way t...
Wed, 24 Aug, 2022 at 1:35 PM
Yes! Open the Parent Portal and tap "Contacts" and then "Emergency." Emergency contacts are enabled so your child can contact those anyt...
Wed, 24 Aug, 2022 at 1:36 PM
Summary This article will teach you everything you need to know about adding contacts to your child's Troomi phone. There are two easy ways to do it. Y...
Thu, 22 Oct, 2026 at 11:23 AM
This article contains basic troubleshooting methods to resync the contact list from the Parent Portal to the Troomi phone. This is useful when you make chan...
Wed, 21 Oct, 2026 at 3:19 PM