Onboarding/Activation
Phone numbers are assigned randomly based on the zip code you provide to us. While we don't have the ability for you to choose from a group of available...
Tue, 23 Aug, 2022 at 6:24 PM
Yes! We want to make your transition to Troomi as painless as possible. Bring your existing phone number from your current provider on over! We'll welco...
Tue, 23 Aug, 2022 at 6:23 PM
We wanted to make phone setup as easy as possible. Once you turn on and activate your child's phone with one click in the Parent Portal, it will be usab...
Tue, 23 Aug, 2022 at 6:27 PM
Yes, the phone requires a SIM card. It is shipped to you with the phone and is already installed inside the Troomi device. You'll activate the phone thr...
Tue, 23 Aug, 2022 at 6:28 PM
We are a reseller of one of the nation's top service providers, so you'll have coverage wherever that network is available. You can type in your zip...
Tue, 23 Aug, 2022 at 6:29 PM
After onboarding your new Troomi phone, you will need to set up the Dialer and KidSmart App Assistant so they will work correctly. The KidSmart App Assistan...
Tue, 18 Jul, 2023 at 3:19 PM