Calling
NOTE: Once activated, voicemail is managed by the carrier. If you need to reset the PIN or disable voicemail, please contact support. To set up you...
Sun, 17 Sep, 2023 at 10:40 AM
This article is currently being revised. For steps installing or removing a SIM card, please refer to these articles:
SIM Card Installation (Most Phones) ...
Mon, 1 May, 2023 at 12:15 PM
You just have to hold down the dialer for a few seconds and then it will give you the option for the dial pad. However even though it does give you this opt...
Tue, 16 Aug, 2022 at 1:00 PM
All phone plans include unlimited calling to Canada and Mexico. International calling from other countries to the United States is not included in any Troom...
Tue, 23 Aug, 2022 at 6:48 PM
If voicemail is set up, your child may receive voicemail messages from spam or blocked calls. Blocked numbers are immediately routed to voicemail but do not...
Wed, 24 Aug, 2022 at 1:35 PM
These are the key things we use to identify your Troomi phone to make sure your service works and that it can be managed in the Parent Portal. If an age...
Wed, 30 Aug, 2023 at 11:41 PM
This article covers the proper installation or removal of the SIM card in an XCover Pro. If you have another phone like an A12, A13, A14, or A32, see t...
Mon, 1 May, 2023 at 11:03 AM
This article covers how to properly install or remove a SIM card in the following phones: A12 A13 LTE A13 5G A14 5G (press here to skip to the bottom ...
Tue, 27 Jun, 2023 at 12:02 PM