Calling
NOTE: Once activated, voicemail is managed by the carrier. If you need to reset the PIN or disable voicemail, please contact Support. To set up voi...
Wed, 22 May, 2024 at 11:17 AM
The dial pad will only appear on the phone if the child is allowed to call non-contacts. If you would like to enable this setting, please see below: Fi...
Tue, 3 Dec, 2024 at 1:44 PM
These are the key things we use to identify your Troomi phone to make sure your service works and that it can be managed in the Parent Portal. If an age...
Mon, 14 Oct, 2024 at 11:25 AM
This article covers the proper installation or removal of the SIM card in an XCover Pro. If you have another phone like an A12, A13, A14, or A32, see t...
Mon, 1 May, 2023 at 11:03 AM
This article covers how to properly install or remove a SIM card in the following phones: A12 A13 LTE A13 5G A14 5G (press here to skip to the bottom ...
Tue, 27 Jun, 2023 at 12:02 PM