Smartphones often have limited storage memory and that space is always filling with images, videos, and texts. If available memory space becomes too low, it is difficult or even impossible for updates to install, add new images, etc. In many cases, the phone could begin acting erratically. So, it is important to occasionally clean up old and unwanted files.


Luckily, there are some easy-to-use tools that can help you manage your storage space.



TABLE OF CONTENTS



Remove unused apps


1. Go to My files, scroll down and tap Manage Storage



2. Scroll down to see a list of unused apps


3. Use the Parent Portal to remove unwanted Apps from the phone



Note: Allow data access for My Files in Settings, if prompted



Empty the trash


When files are deleted, they are not immediately removed from storage. Instead, they go to the trash, where it could potentially be recovered for some period of time. You can empty the trash to immediately recover the space.



1. Go to My Files, scroll down, and tap Trash



2. Tap Select at the top of the screen




3. Select individual files to delete, or tap All to select all files and tap Delete




Search for Large Files

  1. Navigate to the 'My Files' app and click 'Images.' 
  2. You can change the view to list view.
    • Click the 3 vertical dots
    • Select 'View'
    • Select 'List'   
  3. Sort by Size.
    • Click on the filter type (it should either say Name, Date, Type, or Size).  
    • Select 'Size.'  
    • Ensure the arrow is pointing down. This means the items are sorted largest to smallest in size. From there, you can delete your largest files to clear up space on the device.