Troomi KidSmart OS® is exclusively pre-installed on the Samsung phones available for either purchase or finance on Troomi.com. Troomi does not support outside devices. Every phone Troomi sells comes loaded with our custom KidSmart® operating software.. Only phones purchased from Troomi will work on our phone plans. A bring-your-own-device service is nearly impossible to secure, so we offer only devices we have ensured are safe and secure for your kids. Because of our operating system, Troomi devices cannot be moved to another network. We provide the phone, the operating system, and the cellular service.
If you have an eligible gifted or used Troomi phone with the Troomi OS already installed you are able to activate it with the purchase of a new SIM Card. To learn more about eligible devices, call (866) 545-4222 or email support@troomi.com.