Troomi

There are three ways to add music. 1)     One would be to plug the phone into your computer. It will show up like a hard drive with the name of the pers...

You can go into the Parent Portal - Settings - Web Settings, under "Web Access" "Manage Safelist websites".  If you click on that, you ...

We apologize, however, Google Play is restricted from Troomi's KidSmart® Apps due to it being an app store.  Troomi has KidSmart® Apps which are awa...

There is a way in the Dialer app to change which of the tabs show up first when you open the app. Please follow these steps: Open the Dialer app Ta...

If you are having issues with apps crashing or closing while you are trying to use our Troomi phones, we have found that sometimes apps haven’t completed th...

If an App gets accidentally removed from a Troomi Phone, in almost every case it will automatically re-downloaded and re-installed as part of regular operat...

If you are using the KidSafe™ browser, go ahead and add mail.google.com to the Kidsafe Browser. If your child is over 13 and has their own Google Gma...

Yep! You can set different time frames for different apps and functions at the same time. For example, make texting available from 7:00 a.m. to 7:00 p.m., S...

These two apps run automatically every time the phone is powered off and then on again, and if the phone detects a potential issue, it will self-correct by ...

We have two options. You can have a SafeListed web browser that lets you add trusted websites your child wants access to, and those are the only websites th...