Phone and Parent Portal Settings

What if my child goes over their data limit?
Right now, the only apps that would consume significant data are only available on wifi. We're working on a plan that will allow these apps to run on da...
Tue, 23 Aug, 2022 at 7:04 PM
What is SafeListing™?
Simply stated, it’s the opposite of blacklisting. What’s blacklisting? In this case, it’s the compilation of phone numbers, email addresses and websites blo...
Wed, 24 Aug, 2022 at 1:34 PM
What is the difference between talk to text and text to speech? Does Troomi offer either?
You can find all of the available accessibility features by checking out the Settings>Accessibility options on the device.  Text to speech is a techn...
Mon, 15 Aug, 2022 at 3:58 PM
What do I do if my child sets a passcode on their phone and forgets what it is?
Forgotten PINs (this includes Patterns and Passwords) are not stored by Troomi and cannot be recovered. If you or your child forgets the PIN for your Troomi...
Wed, 24 Aug, 2022 at 1:58 PM
Understanding Coordinated Universal Time vs. Local Time
UTC Time Coordinated Universal Time or UTC is the primary time standard by which the world regulates clocks and time. It is within about one second of mean...
Fri, 13 Oct, 2023 at 11:51 AM
Transfer files from Troomi Phone to Windows & Mac
TABLE OF CONTENTS Summary Transfer files using windows Transfer file through Mac Summary This article is show how to transfer files from the Troomi p...
Wed, 16 Oct, 2024 at 1:11 PM
Content Filtering Settings and How they Work
TABLE OF CONTENTS Introduction 1. Navigating to the Content Filtering Settings Page 2. Turning on Content Filtering and Adjusting the Settings Blur Fla...
Wed, 17 Jul, 2024 at 4:07 PM