1. Log into the Parent Portal and click the Account tab on the menu.
2. Near the middle of the page there is a bar labeled Check Order Status
Press the Order History button
3. This will display a list of orders with the newest at the top.
Each order has a status:
Order has been received and will be processed promptly
Devices are in the warehouse being provisioned and will ship soon
Phones are provisioned and have been shipped. *there will be a tracking number
Order has been marked as delivered